Customer Journey
 Report

The Customer Journey report tracks each customer’s purchase history, providing a window into their Customer Lifetime Value (CLV). You view the revenue contributed by each customer on their first, second, and subsequent orders.

Customer Journey

Customer Name

Name of the customer as registered in Shopify.

Total Spend

The total amount spent by a customer during the monitored period.

Order Count

No. of orders placed in a specific state/country during a specific time period.

1x Buyers

Value of a new customer’s first order.

2x Buyers

Combined value of the customer’s first and second orders.

3x plus Buyers

Combined value of three or more orders placed by a customer.

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Benefits

Granular Product level insights

Granular Product-Level Insights

The report enables users to track the true sales performance of individual products, considering discounts and returns for accurate financial analysis.
Discount analysis icon

Discount Analysis

Understand the impact of discounts on product profitability and overall order value.
Order tracking icon

Order Tracking

Monitor the financial details of orders even if they undergo edits. This helps maintain accurate records and simplifies financial reconciliation processes.

Sales by UTM Campaign

A UTM report designed to attribute total sales generated by each campaign, along with details on the referring platforms and landing page.

Sales by Referring Site

An ideal report for analyzing traffic from referring sites, including customer landing site, email, UTM parameters used, and total sales generated.

UTM Report

There’s a lot of data to capture from UTM parameters, especially if your campaign is spread out over social, search, third-party websites and other places. This data helps you understand customer behavior and rope in high-value, loyal relationships for your Shopify store.

Sales by UTM Medium

A UTM report designed to attribute total sales generated from various marketing mediums, along with details on the referring platforms and landing page information.

Sales by UTM Source

A report to allocate total sales value based on UTM sources tied to landing pages, highlighting the referring sites that contributed to those conversions.

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