Why doesn't my Shopify 1099-K match my payouts?

Your Shopify 1099-K reports gross payments processed through Shopify Payments, with tax, shipping, and tips included and nothing deducted. Payouts are what reaches your bank after refunds, chargebacks, and fees come out, and they settle days later. Subtract those items from the 1099-K gross to bridge the two.

Both numbers are correct. They just measure different points in the money’s path. The 1099-K counts what customers paid. A payout counts what Shopify deposited after its deductions.

Bridging the two, one month at a time

All the figures come from Shopify admin under Finances > Payouts > View transactions > Export.

1. Choose the 1099-K transactions export for the month. This lists the gross volume that makes up the form.
2. Export transactions by date. Then subtract the refund and chargeback rows, using the Type column.
3. Subtract the Fee column total for the month.
4. Compare the result with that month’s payouts. It should come close.

Why a small gap usually remains

• Timing: Payouts settle a few business days after payment. Late-December payments often land in January payouts but count toward the earlier year’s 1099-K.
• Shop Pay Installments: Interest-bearing Shop Pay Installments payments are left out of the 1099-K but still reach your payouts.
• Payout-only items: Adjustments, reserves, and chargeback fees change payouts but never appear on the form.
• Other gateways: PayPal, Amazon Pay, and other third-party gateways send their own 1099-K. Their payments are not part of Shopify Payments payouts.

The 1099-K is also not the same as net sales. Net sales in the Finances summary leaves out shipping and tax, and it is dated by order and refund date. That makes it the right figure for your books, but not for checking the 1099-K.

Report Pundit’s Shopify Payout Report puts these pieces in one row per payout: Charges Gross Amount, Refunds Gross Amount, Adjustments Gross Amount, Charges Fee Amount, and Payout Amount. Scheduled monthly, it replaces the separate exports in steps 1 to 3. For the full payout reconciliation workflow, see Shopify Payout Reports: Track, Reconcile, and Analyze Your Store Revenue.