Which Shopify plan includes fulfillment reports with exportable data?

Every Shopify plan, including Basic, includes Shopify’s fulfillment reports and lets you export them. Under Analytics > Reports, the Orders category has Shipping and delivery performance, Orders fulfilled over time, and shipping label reports, each downloadable as CSV, XML, JSONL, or Parquet. Upgrading does not unlock extra fulfillment reports.

What the native fulfillment reports show

Shopify groups its fulfillment reporting in the Orders category. To find these reports, go to Analytics > Reports and filter by Category > Orders. The fulfillment-related reports are:

• Shipping and delivery performance. Shows how long orders take to move from order to fulfilled, from shipped to delivered, and from order to delivered. It also shows the median time for each stage.
• Orders fulfilled over time. Counts the orders fulfilled, shipped, and delivered in the selected period.
• Shipping labels over time. Shows the number of labels bought, the total cost, and the average cost per label.
• Shipping labels by order. Gives a per-order breakdown, with columns such as carrier, shipping service, origin and destination country, package details, shipping price charged, and label cost.

These reports are the same on Basic, Grow, Advanced, and Plus. Shopify’s Basic plan documentation states that Basic includes access to all reports, including custom reports built with data explorations.

How exporting works

To export a report, open it and click the ⋯ menu, then Export. The file downloads to your device. Most reports can be saved as CSV, XML, JSONL, or Parquet. To get a PDF, use Print instead.

A report on screen shows a maximum of 1,000 rows. The export includes every row, so exporting is the way to get the full data from a large report.

Shopify does not have a “send this report every Monday” setting. Each export is a manual download. Shopify Flow’s newer Get analytics data action can run a ShopifyQL query on a schedule. It takes some setup, and it works with a written query rather than with a saved report.

Where the native reports stop

The limits below are features Shopify doesn’t offer on any plan. They are not features held back for higher plans.

• The default fulfillment reports can’t be filtered or edited. You can’t break Orders fulfilled over time or Shipping and delivery performance down by fulfillment location, warehouse, product, SKU, or vendor. The two shipping label reports are the only Orders reports you can filter and add columns to.
• Label reports only cover labels bought in Shopify. Labels bought through a 3PL, a carrier account, or a separate shipping app are left out. So are return labels and voided labels. New labels can take up to 24 hours to show up.
• The closest native workaround is the Orders export. On the Orders page, filter by fulfillment status and export to CSV. The file includes order-level and line-item fulfillment status, fulfilled date, SKU, vendor, and shipping method. You then have to build the breakdown yourself in a spreadsheet.

For a single-location store that ships with Shopify labels and pulls numbers now and then, the native reports and the Orders export are usually enough.

The gaps show up for stores that need fulfillment data split by location or 3PL, broken out by carrier and SKU in one view, or delivered automatically. A reporting app such as Report Pundit fills those gaps. It builds fulfillment reports with location, carrier, and SKU-level breakdowns. It exports them to CSV, Excel, Google Sheets, or Google Drive, and can deliver them on a daily, weekly, or monthly schedule. Because the native reports are the same on every plan, the app works the same on Basic as on Plus, and no upgrade is involved.

Quick comparison

• Any plan, need fulfillment speed or fulfilled/shipped/delivered counts: Native Orders reports with manual export
• Any plan, need line-item fulfillment status with SKU or vendor, occasional pull: Orders page export to CSV
• Multi-location, 3PL, or non-Shopify labels, need location or carrier splits: Reporting app
• Need reports sent to email, Google Sheets, or Google Drive on a schedule: Reporting app, or a Shopify Flow setup for simple metrics